Privacy Policy [JA]

Last Updated: February 27, 2025

1. Introduction

Welcome to our appointment platform (hereinafter referred to as the "Platform," "we," or "our"). This Privacy Policy explains how we collect, use, share, and protect your personal data. By using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2. Data Collection

2.1 Information You Provide

We may collect the following information when you register, use, or interact with our Platform:

• Personal Identification Information: Name, email address, phone number, date of birth, etc.
• Account Information: Username, password (stored in encrypted form)
• Payment Information: Credit card details, bank account information (we only store necessary payment processing data)
• Appointment Information: Services you book, appointment date and time, preferences
• Communication Records: Messages exchanged between you and our customer service team or merchants on the Platform

You must ensure that the registration information you provide on this Platform is true, accurate, and complete. To manage your account settings and appointment details, you should promptly update your information when necessary.

2.2 Information Collected Automatically

When you use our Platform, we may automatically collect:

• Device Information: IP address, device type, browser type
• Usage Information: Pages visited, links clicked, visit duration, time spent on the Platform
• Location Information: Approximate geographical location (based on IP address or GPS, if you allow)
• Cookies and Similar Technologies: Used to enhance user experience and Platform functionality

3. Data Usage

The collected data is used to:

• Provide, maintain, and improve our Platform services
• Process and manage your appointments
• Handle payments and refunds
• Verify your identity
• Communicate Platform updates, promotions, and relevant information
• Provide customer support
• Conduct analysis to enhance user experience
• Comply with legal requirements

By using our Platform, you consent to receiving appointment-related notifications and service updates via email, SMS, or mobile app notifications.

4. Data Sharing

We may share your data with the following third parties:

• Service Providers: Merchants you book appointments with, limited to information necessary for service provision
• Payment Processors: For handling your payment transactions
• Cloud Service Providers: For data storage and processing
• Market Analysis Providers: Anonymized data for analysis and service improvement
• Affiliated Companies: To ensure operational support in dispute resolution, refunds, appointment cancellations, and customer service
• Legal Requirements: If required by court orders, legal processes, or applicable laws

We will not sell your personal data to third parties without your consent.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, modification, or disclosure. However, no internet transmission or electronic storage method is 100% secure. We encourage you to take measures to protect your personal data, such as keeping your password confidential and using secure network connections.

6. Cross-Border Data Transfers

Your personal data may be transferred, stored, and processed in countries or regions outside your own jurisdiction, which may have different data protection standards. We take appropriate steps and implement safeguards to ensure that your personal data receives at least the same level of protection as in your jurisdiction.

7. Data Retention

We retain your data for as long as your account remains active or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on applicable laws in your region, you may have the following rights:

• Access Your Personal Data
• Correct Inaccurate Data
• Delete Your Data
• Restrict or Object to Data Processing
• Data Portability
• Withdraw Consent

To exercise these rights, please contact us using the information provided below.

9. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser, but disabling certain cookies may affect Platform functionality.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If there are significant changes, we will post a notice on the Platform or notify you directly via the contact information you provided. We encourage you to review this Privacy Policy regularly to stay informed.

The original version of this Privacy Policy is in Chinese. Translations are provided for reference only. In case of any discrepancies, the Chinese version shall prevail.